Tips On How To Get A BPO Job In Mumbai
As of 2018, Mumbai’s Business Process Outsourcing (BPO) industry is among the country’s largest employers.
If you’re fresh out of college or looking to change careers, the following advice will help you advance your BPO career and get you one of those BPO jobs in Mumbai.
5 steps to a rewarding BPO career
Polish your English
While working within the BPO sector, company officials must have a thorough awareness of the industry as well as a strong command of the English language. Because the profession requires effective communication abilities, you must ensure that things like speech and vocabulary are in order. When applying for a position in the BPO industry, please remember that being polite and empathetic are also crucial qualities.
Master the answer to ‘Tell me about yourself’
‘Tell me about yourself’ is a common interview question asked to candidates. It’s still one of the best ways for a recruiter to figure out how assured you are. Give it your best shot, visualize your response, then respond as briefly as possible. This will assist you in gathering your thoughts and overcoming any anxiousness you may be experiencing. If necessary, practice answering this question several times at home so you don’t make any errors during the interview.
Remain calm and answer questions confidently
As previously said, practicing at home with mock interviews will reduce your chances of making mistakes on the day of the appointment.
- Imagine and embody the most self-assured person you know.
- Make sure you’re in your power posture.
- Concentrate on your breathing and take a breath before speaking.
- Consider only one question in real-time.
- In an interview, never rely on your memory.
- Keep in mind that the interviewer is rooting for you to succeed.
Present yourself properly and follow proper etiquette
Although you are not required to dress professionally for a BPO job, this does not mean you should show up for the meeting, appearing unhappy and untidy. Making a good first impact begins with your look, which can only be achieved if you dress appropriately.
Trust your instincts and capabilities
Your gut instinct is a reliable ally. When an offer is either too good to give up, or it’s not in your best interests, it rings the alarm. It takes effect before your brain seems to have an opportunity to evaluate and digest information about a business or position to determine if you should pursue it.
Prepare yourself!
It’s important to note that while a BPO job seems simple, it doesn’t mean it is. The questions raised may appear generic, but how well you answer them will determine your candidature. These are some of them:
- What would a Business Process Outsourcing (BPO) job entail, and how will it work?
- Are you able to work night shifts?
- What is offshore outsourcing, and how does it work?
- What’s the difference between inbound and outbound call centers?
- What’s the difference between inbound and outbound call centers?
- What makes you think that a BPO job is the perfect career path for you?
- Do you think you’ll be able to deal with customers over the phone?
- In the next five years, where do you see yourself?
Following these tips will land you lucrative BPO jobs in Mumbai in no time!
