Telecalling Team Leader

To manage the e-commerce team to achieve sales and revenue targets on a daily weekly and monthly basis. To manage the listing of donated and bought in items via Helen & Douglas online shops, ensuring that the maximum income is achieved.  Prepare items for sale, including photographic merchandising; researching appropriates prices in preparation for sale, and ensuring the suitability and quality of items listed for sale.  Ensure that all text prepared for listings and marketing purposes is clear, accurate and engaging.  Responding to customer questions and queries in a timely manner reflecting Helen & Douglas House as a professional on-line retailer at all times.