Customer Care Executive

Requirement:-
ZOMATO
SALARY_ ₹10000 TO ₹25000
The responsibility of an advisor as customer service executive will be to assist our customers end to end, for any queries around their order, delivery of the order, unexpected delays, wrong order received, billing related issues or other issues. They will perform this task primarily via chat & outbound calls.
High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools.

Good customer service skill with command on Hindi & English language.
Excellent communication skills both written & verbal
They should be able to speak, read & write both Hindi & English languages
Ability to multi-task in usage of different applications and tools
Typing speed of (30 to 45 words per minute) with 85 % accuracy
Fresher Candidates – both Undergrad, Graduate and post graduate will be acceptable
Person needs to qualify Versant test for language competency. Qualification – Level 5
Available & Flexible to work in rotational shifts
Immediate joiner will be preferred


Experience Required – 1 or more year of experience in similar kind of Voice + Chat Process
Total Number of Vacancies – 500
Job Location – Work from Home
Full time – 9 hours shift
Part Time – 4.5 hours shift

Candidate should have a silent place to work, along with a Laptop and a steady internet connection, it is preferred but not the mandatory criteria