Front Desk Receptionist

Job description
Job Description

Manage the reception area, ensuring it is tidy and presentable & welcome guests/visitors & clients with a warm and professional demeanour
Answer and direct phone calls, taking messages and forwarding calls to appropriate individuals
Schedule and coordinate appointments, meetings and conference/meeting room bookings
Update and manage the company's internal directories, contact lists and databases
Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area
Answer incoming telephone calls, emails, and messages and reply to or redirect them
Set up meetings and update calendars
The Receptionist plays a vital role in delivering exceptional customer service to individuals seeking immigration assistance. This role involves welcoming visitors, providing accurate information, directing inquiries, and supporting smooth office operations.

Responsibilities:

Greet visitors warmly and assist with their needs.

Answer inquiries about immigration procedures and requirements.

Direct individuals to relevant departments and officers.

Handle incoming phone calls and messages.

Schedule appointments and manage calendars.

Maintain organized records and assist with document processing.

Maintain professionalism and handle client concerns tactfully.

Collaborate with immigration officers and staff for seamless operations.

Qualifications:

High school diploma or equivalent.

Strong communication and interpersonal skills.

Customer service focus and empathy.

Basic office equipment and computer proficiency.

Prior receptionist or customer service experience preferred.

Confidentiality and sensitivity to diverse client needs.

Note: This is a concise overview of the receptionist role in the immigration office. Details may vary and adapt over time.

ANY EXPERIENCE

Job timing : 10 AM - 7 PM

Salary : 12,000 to 18,000 per month

Gender : Female

Location : Iskcon cross road , Ahmedabad