Telecaller Inbound

As a Telecaller Inbound, your role will involve handling incoming calls from customers, resolving queries, providing information about products or services, and ensuring customer satisfaction. You will be representing the company in a professional and friendly manner, striving to build positive relationships with customers.

Responsibilities:
- Answering incoming calls promptly and efficiently
- Resolving customer queries and complaints in a professional manner
- Providing information about products or services to customers
- Maintaining a high level of customer service at all times
- Handling customer accounts and updating information as required
- Meeting set targets for call handling and customer satisfaction
- Collaborating with other team members to ensure smooth operations

Good to have:
- Previous experience in a customer service role
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well under pressure
- Proficiency in multiple languages is a plus

If you are passionate about customer service and have excellent communication skills, we would love to have you on our team as a Telecaller Inbound.