Customer Care Executive

- Provide excellent customer service over the phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
- Identify and escalate priority issues to the appropriate team
- Stay up-to-date on product knowledge to better assist customers
- Follow company policies and procedures for handling customer inquiries and complaints.