Jha Industrial
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹18000 - ₹38000/month
Location
Kolkata, West Bengal
Experience Required
Fresher
Education Required
10th Standard / SSLC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
Job Description
Answer inbound customer calls, provide exceptional service, and generate sales through upselling/cross-selling opportunities. Meet or exceed sales targets and performance metrics. Utilize CRM software to manage customer interactions. Resolve customer inquiries and concerns in a timely and professional manner. Provide product/service information and support to drive customer satisfaction and revenue growth.