Telecaller

Role: Telecaller

Responsibilities:
- Making outbound calls to potential customers to promote products or services
- Answering incoming calls from customers to address inquiries and resolve issues
- Following call scripts when communicating with customers
- Identifying customer needs and recommending products or services accordingly
- Keeping accurate records of customer interactions and transactions
- Maintaining a high level of professionalism and customer service at all times
- Meeting or exceeding sales targets set by the company
- Collaborating with other team members to ensure customer satisfaction

Good to have values:
- Excellent communication skills
- Ability to persuade and influence others
- Strong work ethic and self-motivation
- Ability to work well under pressure and meet deadlines
- Previous experience in a customer service or sales role is a plus