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MEDYBIZ PHARMA PRIVATE LIMITED(Portea Medical)
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Telecaller Inbound

BPO / Customer Care

₹20000 - ₹25000/month

Location
Location
Domlur, Bengaluru, Karnataka
Experience
Experience Required
1 - 2 Years
Education
Education Required
Graduation
Gender
Gender
Both
Location
Work mode
Full time
Location
Shift
Day Shift
Location
Days of work
6 Days/week
Location
Work hours
3 Hours/day
Incentives

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card
Others
Others


Job Description
Job Description
Job Title: Telecaller (Inbound Calls)
Location: Domlur, Bangalore
Experience Required: 6 months – 1 year
Employment Type: Full-time (6 days working)
CTC: ₹25,000 per month
Key Responsibilities:
Handle inbound calls and respond to customer queries in a professional manner.
Provide accurate information about products, services, or booking processes.
Record details of customer interactions and update CRM systems.
Coordinate with internal teams to resolve customer issues promptly.
Maintain call quality standards and meet daily call targets.


Requirements:
Minimum 6 months to 1 year of experience in telecalling or customer service (BPO / inbound process preferred).
Fluency in Hindi is mandatory (English/Kannada added advantage).
Excellent verbal communication and listening skills.
Ability to handle pressure and maintain professionalism during customer interactions.
Basic computer knowledge and familiarity with CRM tools.
Would you like me to format these JDs for email sharing or job posting (e.g., Naukri / LinkedIn / internal mailer)? I can adjust the tone accordingly.
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