MS-SOLUTIONS
Verified
Easy applyTelecaller Inbound
BPO / Customer Care
₹17000 - ₹22000/month
Location
Arjun Nagar, Ghaziabad, Uttar Pradesh
Experience Required
Fresher
Education Required
10th Standard / SSLC
Gender
Both
Work mode
Part Time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Communication Skills
Problem Solving
Work Smartly
Other Requirements
Aadhaar Card
Bank Proof
PAN Card
Job Description
Responsibilities:
- Receive incoming calls from customers and address their inquiries and concerns
- Provide information about products and services offered by the company
- Upsell and cross-sell products to increase sales
- Maintain a high level of customer satisfaction by resolving issues in a timely manner
- Keep accurate records of customer interactions and transactions
- Follow up with customers to ensure their needs have been met
- Meet and exceed sales targets and KPIs set by the company.
- Receive incoming calls from customers and address their inquiries and concerns
- Provide information about products and services offered by the company
- Upsell and cross-sell products to increase sales
- Maintain a high level of customer satisfaction by resolving issues in a timely manner
- Keep accurate records of customer interactions and transactions
- Follow up with customers to ensure their needs have been met
- Meet and exceed sales targets and KPIs set by the company.