Customer Care Executive

- Handle inbound and outbound customer calls in a professional and efficient manner
- Provide information and assistance to customers regarding products, services, and inquiries
- Address customer complaints and issues with empathy and resolve them in a timely manner
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with other team members to ensure a seamless customer experience
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers.