Previously Qjobs
Customer Care Executive
BPO / Customer Care
₹8500 - 15000/month
Taurus Bpo
Verified Employer
Location
Swargate, Pune, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
female
₹8500 - 15000/month
Incentives
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Skills Required
Customer care
Basic English
Other Requirements
Aadhaar Card
Job Description
Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.