APEX HR SOLUTIONS
Verified
Easy applyTelecalling Team Leader
BPO / Customer Care
₹30000 - ₹35000/month
Location
Whitefield, Bengaluru, Karnataka
Experience Required
1 - 4 Years
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Advanced English
Other Requirements
Aadhaar Card
Education Proof
PAN Card
Job Description
Client outreach- Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.
Relationship Management- To develop and strengthen customer relationships through effective relationship management in accordance with the business goals.
Revenue Targets- Achieve the monthly assigned revenue targets through effective cross sales generating Fee income across Investment, Assets, Cards and Liabilities
Manage attrition and shrinkage
Relationship Management- To develop and strengthen customer relationships through effective relationship management in accordance with the business goals.
Revenue Targets- Achieve the monthly assigned revenue targets through effective cross sales generating Fee income across Investment, Assets, Cards and Liabilities
Manage attrition and shrinkage