Answer incoming calls and respond to customer inquiries in a professional manner
- Provide information about products, services, and promotions to potential customers
- Accurately input customer information into the database
- Resolve customer complaints and issues in a timely and efficient manner
- Collaborate with team members to ensure excellent customer service
- Meet or exceed sales targets and goals on a consistent basis
- Keep accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge