SILENT FUTURE MULTI TRADE PRIVATE LIMITED
Verified
Easy applySecurity Guard
Security / Guard
₹18500 - ₹28500 / Monthly
Location
Ahmedabad, Gujarat
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day / Night
Days of work
5 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Basic English
Other Requirements
Aadhaar Card
Job Description
We are looking for candidates joining us as Security Guard in Ahmedabad. The salary for the role would range from 18500 to 28500.
Should have Understanding of Airline/Aviation/Travel industry
- Must have knowledge of Travel B2B market or any of airlines
- You will be team member of FareHawker GroupDesk, will responsible for Handling of Group Queries (both domestic and International).
- Will need to action group queries by coordinating with concern senior person.
- Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation.
- Will need to reply Flight and Fare Enquiries emails.
- Handling Group Ticketing and Refunds/re-booking of tickets.
GDS knowledge is not required for this position.
Responsibilities and Duties
Handling airlines ticket booking mails from both internal & external customers
* Handling cases (Query / Request / Complaint / Appreciations)
* Dealing with various internal departments/ airlines
* Offering alternative flight & fare solutions where appropriate with
the objective of retaining customer's business
* Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
* Making recommendations according to customers needs and complaints.
* Maintaining reports in excel
* Performing other duties as assigned by management
Should have Understanding of Airline/Aviation/Travel industry
- Must have knowledge of Travel B2B market or any of airlines
- You will be team member of FareHawker GroupDesk, will responsible for Handling of Group Queries (both domestic and International).
- Will need to action group queries by coordinating with concern senior person.
- Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation.
- Will need to reply Flight and Fare Enquiries emails.
- Handling Group Ticketing and Refunds/re-booking of tickets.
GDS knowledge is not required for this position.
Responsibilities and Duties
Handling airlines ticket booking mails from both internal & external customers
* Handling cases (Query / Request / Complaint / Appreciations)
* Dealing with various internal departments/ airlines
* Offering alternative flight & fare solutions where appropriate with
the objective of retaining customer's business
* Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
* Making recommendations according to customers needs and complaints.
* Maintaining reports in excel
* Performing other duties as assigned by management