MS-SOLUTIONS
Verified
Easy applyCustomer Care (Chat Process)
BPO / Customer Care
₹15000 - ₹19000 / Monthly
Location
Ajit Colony, Jodhpur, Rajasthan
Experience Required
Fresher
Education Required
10th Standard / SSLC
Gender
Both
Work mode
Part Time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Winning Attitude
Public Speaking
Communication Skills
Problem Solving
Work Smartly
Other Requirements
Aadhaar Card
Bank Proof
PAN Card
Job Description
Responsibilities:
- Respond to customer inquiries via chat in a professional and timely manner
- Provide product information and resolve customer complaints or issues
- Offer support and guidance to customers to ensure their satisfaction
- Maintain accurate and up-to-date customer records
- Collaborate with other team members to optimize customer care processes
- Meet or exceed set performance goals and targets
- Respond to customer inquiries via chat in a professional and timely manner
- Provide product information and resolve customer complaints or issues
- Offer support and guidance to customers to ensure their satisfaction
- Maintain accurate and up-to-date customer records
- Collaborate with other team members to optimize customer care processes
- Meet or exceed set performance goals and targets