Previously Qjobs
Customer Care Executive
BPO / Customer Care
₹14500 - 18700/month
Location
Ashok Nagar, New Delhi, Delhi
Experience Required
0 - 2 Years
Education Required
12th Standard / PUC
Gender
Female, Male
₹14500 - 18700/month
Incentives
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Work Hours
3 Hours/day
Skills Required
Customer care
Basic English
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Roles and Responsibilities:
1. Should be able to handle the calls & customers.
2. Keep records of customer interactions and Compile reports on overall video survey
3. Communicate effectively and professionally with customers to resolve their queries.
4. Follow communication procedures, guidelines and policies
5. Should have positive attitude and confidence
6. Ability to work under pressure and promote a team environment
7. Flexible for Sunday or rotational.
Skills Required:-
1. Candidate should have a pleasing personality and proficient command over English.
2. Must be outspoken and career-oriented
3. Must have hands-on experience in MS Excel, MSOffice
4. Both experience and fresher candidates can apply.
5. Sales and hospitality candidates will be first preference.
6. Typing speed of 20 WPM
1. Should be able to handle the calls & customers.
2. Keep records of customer interactions and Compile reports on overall video survey
3. Communicate effectively and professionally with customers to resolve their queries.
4. Follow communication procedures, guidelines and policies
5. Should have positive attitude and confidence
6. Ability to work under pressure and promote a team environment
7. Flexible for Sunday or rotational.
Skills Required:-
1. Candidate should have a pleasing personality and proficient command over English.
2. Must be outspoken and career-oriented
3. Must have hands-on experience in MS Excel, MSOffice
4. Both experience and fresher candidates can apply.
5. Sales and hospitality candidates will be first preference.
6. Typing speed of 20 WPM