FINDEL FINANCIAL SERVICES PVT. LTD
Verified
Easy applyFront Desk Executive
Admin
₹14600 - ₹18700 / Monthly
Location
Bandel, Kolkata, West Bengal
Experience Required
Fresher
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day / Night
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Phone Allowance
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Key Responsibilities
Welcome customers and understand their banking needs
Handle customer queries related to accounts, deposits, cards, loans, and digital banking
Assist in account opening (Savings/Current), KYC verification & documentation
Guide customers on Axis Bank products:
Savings & Current Accounts
Fixed & Recurring Deposits
Debit/Credit Cards
Personal, Home & Auto Loans
Digital services (mobile banking, internet banking)
Coordinate with relationship managers and back-office teams
Handle basic service requests like cheque book requests, address updates, etc.
Cross-sell bank products and meet branch sales targets
Ensure high levels of customer satisfaction and service quality
Maintain branch decorum and follow RBI & bank compliance norms
ð¹ Required Skills
Good communication skills (English + local language)
Customer-handling and interpersonal skills
Basic computer knowledge (MS Word, Excel, banking software)
Sales orientation and target-driven mindset
Professional appearance and positive attitude
Welcome customers and understand their banking needs
Handle customer queries related to accounts, deposits, cards, loans, and digital banking
Assist in account opening (Savings/Current), KYC verification & documentation
Guide customers on Axis Bank products:
Savings & Current Accounts
Fixed & Recurring Deposits
Debit/Credit Cards
Personal, Home & Auto Loans
Digital services (mobile banking, internet banking)
Coordinate with relationship managers and back-office teams
Handle basic service requests like cheque book requests, address updates, etc.
Cross-sell bank products and meet branch sales targets
Ensure high levels of customer satisfaction and service quality
Maintain branch decorum and follow RBI & bank compliance norms
ð¹ Required Skills
Good communication skills (English + local language)
Customer-handling and interpersonal skills
Basic computer knowledge (MS Word, Excel, banking software)
Sales orientation and target-driven mindset
Professional appearance and positive attitude