Telecaller

Role: Telecaller

Responsibilities:
- Make outbound calls to potential customers to introduce products or services
- Answer incoming calls from prospective customers and provide information about products or services
- Keep accurate records of customer interactions and transactions
- Follow up on customer inquiries not immediately resolved
- Identify and escalate priority issues to the appropriate team member
- Maintain a professional and positive attitude towards customers at all times
- Meet personal and team targets

Good to have values:
- Excellent communication and phone etiquette
- Strong listening and problem-solving skills
- Ability to multi-task, prioritize, and manage time effectively
- Proven track record of successfully meeting sales quotas over the phone
- Experience in customer service or telemarketing roles