Clints Solutions LLP
Verified
Easy applyCustomer Care (Chat Process)
BPO / Customer Care
₹30000 - ₹50000 / Monthly
Location
Bengaluru, Karnataka
Experience Required
3 - 4 Years
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Advanced English
Other Requirements
Aadhaar Card
Job Description
Immediate hiring for Escalation Process with 3 + yrs experience
• Build relationships with the customers
• Resolve for the customer queries in no time
• Act on your feet and support the customers
• Create awareness around Products
• Promote offerings to the customer aligned with you
• Respond to every customer query end-to-end
• Take decisions on your feet to help the customer
• Be the customer advocate and lead the interaction for them
Qualification
• Graduate in any discipline
• 3-4 years of experience in Escalation Process in Voice process
• Build relationships with the customers
• Resolve for the customer queries in no time
• Act on your feet and support the customers
• Create awareness around Products
• Promote offerings to the customer aligned with you
• Respond to every customer query end-to-end
• Take decisions on your feet to help the customer
• Be the customer advocate and lead the interaction for them
Qualification
• Graduate in any discipline
• 3-4 years of experience in Escalation Process in Voice process