COLLECTION OFFICER

As a Collection Officer, you will be responsible for managing and overseeing the collection of outstanding debts from customers. You will work closely with clients to establish payment plans, negotiate payment terms, and follow up on delinquent accounts. Your role will involve resolving customer payment issues and maintaining accurate records of all collection activities.

Responsibilities:
- Contact customers to pursue payment on overdue accounts
- Negotiate payment plans and terms with customers
- Monitor payment arrangements and follow up on missed payments
- Maintain accurate and up-to-date records of all collection activities
- Provide regular reports on collection activities to management
- Work closely with clients to resolve any billing or payment discrepancies
- Comply with all legal regulations and company policies regarding debt collection

Good to Have:
- Strong communication and negotiation skills
- Excellent attention to detail
- Ability to work independently and prioritize tasks effectively
- Knowledge of debt collection laws and regulations
- Experience with collection software and tools