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Levora Solutions
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Telecaller

BPO / Customer Care

₹11000 - ₹20000 / Monthly

Location
Location
Bhubaneswar, Odisha
Experience
Experience Required
Fresher
Education
Education Required
12th Standard / PUC
Gender
Gender
Both
Location
Work mode
Full time
Location
Shift
Day Shift
Location
Days of work
6 Days/week
Location
Work hours
3 Hours/day

Skills Required
Skills Required
Customer care

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
Role: Telecaller

Responsibilities:
- Make outbound calls to potential customers to generate leads and set up appointments
- Answer incoming calls from customers and address their inquiries or concerns
- Conduct market research to identify potential customers and market trends
- Maintain accurate records of customer interactions and follow up activities
- Collaborate with sales team to ensure targets are met and provide support as needed
- Stay updated on product knowledge and industry trends to effectively communicate with customers
- Meet daily and monthly targets set by the management
- Provide feedback to management on customer trends and areas for improvement
- Follow company policies and procedures for communication with customers

Good to have values:
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and organized
- Problem-solving skills
- Ability to work independently and as part of a team