• A customer service executive has to make various protocols for efficiently providing customer services. • A customer service executive is responsible for maintaining a proper record of the customers including the purchases made by the customer, billings, contact information, and other relevant details.
• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
• Keeping a proper record of the customers.