Engineer

"1. Defining and following General Process and Product audit procedure for Furniture as per material category basis Amazon SOP (Standard Operating Procedure)
2. Defining test protocols / SOPs and consider pain points, which has come in recent inspection/reviews/returns and do reporting at defined frequency
3. Ensuring implementation and effectiveness of corrective actions.
4. Maintaining Supplier scorecard and updating on regular basis – covering Quality and Delivery metrics
5. Preparing the Suppliers for FQA (Factor Quality Audit) and supporting for CAP (Corrective action plan closure)
6. Helping suppliers to understand and prepare the CPM and ensuring the material is being made as per the CPM including final packing and labeling
7. Training supplier about the Vendor Portal & help troubleshoot if there is any issue with the same.
8. Follow up with suppliers to fulfil all the orders within timelines
9. Monitoring Manufacturing Process at supplier end
a. Ensure Fill rate is & OOS (Out of Stock) is within the guardrail
b. Ensure SWOOS is within the guardrail
10. Assisting in identifying process inefficiencies and making recommendations for process improvements
11. Leading PSI (Pre-Shipment Inspection) of Seller for ready material
12. Making travel plans and following the same to cover all regional suppliers assigned on regular basis
13. Managing Supplier relationships by responding quickly and accurately to both internal (company) and external (Supplier) questions and requests
"