• Arranging work rotas for staff and allocating tasks.
• Managing budgets, meeting sales targets and maximising profits.
• Liaising with head office and tour operators for marketing purposes.
• Handling mail, email, phone enquiries and any customers’ complaints.
• Updating holiday information and drawing any important new information to the attention of the staff.
• Selling package holidays and individual travel elements, including flights, hotels and car hire.
• Writing reports for head office.
• Reviewing sales performance
• Holding meetings to motivate the team to meet their sales targets.
• Maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures to assist sales management in particular selling circumstances as the need arises.
• You track pipeline, develop and communicate accurate forecasts of sales to the management team.