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Previously Qjobs
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Telecaller

BPO / Customer Care

₹12500 - 20800/month


Location
Location
Jaipur, Rajasthan
Experience
Experience Required
Fresher
Education
Education Required
Graduation
Gender
Gender
Any

Salary
₹12500 - 20800/month

Job Type
Job Type : Full time
Shift
Day Shift icon
Day Shift
Days of Work
Working Days
6 Days/week
Work Hours
Working Hours
9 Hours/day

Skills Required
Skills Required
Customer care

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card
Bank Proof
Bank Proof
Education Proof
Education Proof
PAN Card
PAN Card


Job Description
Job Description
• Under Graduate/Graduation.
• Candidate should be comfortable with Tamil or Telugu or Malayalam or Kannada.
• Excellent phone manner and articulation.
• Advanced Excel Knowledge
• Ability to type minimum 40 WPM (words per minute)
• Ability to send and respond mails.
• Basic computer handling skills.
• Should be able to read, write and communicate well in Regional Language, English and Hindi.

Job Responsibilities

• Place phone calls to associates for Outbound from our computerized directory
• Perform script (with necessary adjustments) to ensure consistency of onboarding program.
• Ability to receive calls with basic hospitality and resolve associates query.
• Answer potential associates’ questions about Joining and onboarding.
• Track associates on completing joining formalities and get 20-30 Onboarding completed daily.
• Maintain computer, telephone and other equipment.
• Having eye for an error in identifying and verifying basic documents.
• Train other telemarketers when required
• Communicate any problems, concerns or questions to supervisory staff
• Refer associates complaints to supervisor for quality control.
• Communicate respectfully and politely with associates at all times.