Previously Qjobs
Telecaller
BPO / Customer Care
₹12500 - 20800/month
Location
Jaipur, Rajasthan
Experience Required
Fresher
Education Required
Graduation
Gender
Any
₹12500 - 20800/month
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Work Hours
9 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
• Under Graduate/Graduation.
• Candidate should be comfortable with Tamil or Telugu or Malayalam or Kannada.
• Excellent phone manner and articulation.
• Advanced Excel Knowledge
• Ability to type minimum 40 WPM (words per minute)
• Ability to send and respond mails.
• Basic computer handling skills.
• Should be able to read, write and communicate well in Regional Language, English and Hindi.
Job Responsibilities
• Place phone calls to associates for Outbound from our computerized directory
• Perform script (with necessary adjustments) to ensure consistency of onboarding program.
• Ability to receive calls with basic hospitality and resolve associates query.
• Answer potential associates’ questions about Joining and onboarding.
• Track associates on completing joining formalities and get 20-30 Onboarding completed daily.
• Maintain computer, telephone and other equipment.
• Having eye for an error in identifying and verifying basic documents.
• Train other telemarketers when required
• Communicate any problems, concerns or questions to supervisory staff
• Refer associates complaints to supervisor for quality control.
• Communicate respectfully and politely with associates at all times.
• Candidate should be comfortable with Tamil or Telugu or Malayalam or Kannada.
• Excellent phone manner and articulation.
• Advanced Excel Knowledge
• Ability to type minimum 40 WPM (words per minute)
• Ability to send and respond mails.
• Basic computer handling skills.
• Should be able to read, write and communicate well in Regional Language, English and Hindi.
Job Responsibilities
• Place phone calls to associates for Outbound from our computerized directory
• Perform script (with necessary adjustments) to ensure consistency of onboarding program.
• Ability to receive calls with basic hospitality and resolve associates query.
• Answer potential associates’ questions about Joining and onboarding.
• Track associates on completing joining formalities and get 20-30 Onboarding completed daily.
• Maintain computer, telephone and other equipment.
• Having eye for an error in identifying and verifying basic documents.
• Train other telemarketers when required
• Communicate any problems, concerns or questions to supervisory staff
• Refer associates complaints to supervisor for quality control.
• Communicate respectfully and politely with associates at all times.