• Under Graduate/Graduation.
• Candidate should be comfortable with Tamil or Telugu or Malayalam or Kannada.
• Excellent phone manner and articulation.
• Advanced Excel Knowledge
• Ability to type minimum 40 WPM (words per minute)
• Ability to send and respond mails.
• Basic computer handling skills.
• Should be able to read, write and communicate well in Regional Language, English and Hindi.
Job Responsibilities
• Place phone calls to associates for Outbound from our computerized directory
• Perform script (with necessary adjustments) to ensure consistency of onboarding program.
• Ability to receive calls with basic hospitality and resolve associates query.
• Answer potential associates’ questions about Joining and onboarding.
• Track associates on completing joining formalities and get 20-30 Onboarding completed daily.
• Maintain computer, telephone and other equipment.
• Having eye for an error in identifying and verifying basic documents.
• Train other telemarketers when required
• Communicate any problems, concerns or questions to supervisory staff
• Refer associates complaints to supervisor for quality control.
• Communicate respectfully and politely with associates at all times.