Telesales

Job Title: TeleSales Expert
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📍 Location: Work from Home (Remote)
🏢 Department: Sales
📝 Employment Type: FTC (Fixed Term Contract)

📣 About the Role
We are seeking a dynamic and results-driven Regional TeleSales Agent to join our growing team. In this role, you will be responsible for selling products or services and providing tailored advice to meet individual and business client needs.
This is an exciting opportunity for individuals passionate about sales, customer service, and building long-term client relationships.

📝 Key Responsibilities
🤝 Understand Client Needs:
Identify and assess client’s requirements through effective questioning and listening.
🔄 Relationship Management:
Build, manage, and nurture long-term client relationships to ensure high levels of satisfaction, trust, and policy renewals.
🎯 Sales Performance:
Consistently meet or exceed assigned sales targets, conversion goals, and other key performance indicators (KPIs).
📚 Market & Product Knowledge:
Stay updated on products, industry trends, and regulatory changes to provide accurate and timely advice.
💬 Customer Service Excellence:
Address client queries, objections, and concerns in a patient, professional, and timely manner.
🗓️ Work Schedule:
6 days a week (24 working days per month) with daily login hour adherence and attendance expectations, requiring 8 login hours per day

Required Qualifications:
Language Proficiency:
Fluent in English and a regional language ( Tamil/Kannada)
Must score Versant Level 3 or above
Educational Qualification:
Minimum qualification: 12th Pass (Higher Secondary)
Communication & Interpersonal Skills:
Strong verbal communication with clear articulation
Excellent listening skills and ability to hold natural, non-scripted conversations
Patient, empathetic, and customer-focused approach
Sales & Client Handling Abilities:
Good negotiation and persuasion skills
Proven ability to build and maintain client relationships
Problem-Solving & Decision-Making:
Capable of handling objections and queries smartly
Sound judgment and quick thinking during customer interactions
Personal Attributes:
Should come across as genuine, not robotic
Professional, polite, and positive attitude under pressure
Device Requirements
Must have a working laptop
Noise-cancellation headphones
Stable Wi-Fi connection

Preferred Qualifications:
Sales Experience:
Prior experience in B2B or B2C sales
Graduates


Compensation & Benefits:
💰 Competitive Base Salary
Fixed monthly salary of INR 16,000, aligned with industry standards and individual experience.
📈 Performance-Based Commissions
Attractive incentive structure tied to individual and team sales performance — potential to earn INR 4,000+ monthly.
🏥 Comprehensive Health Insurance
Health coverage for both self and immediate family members.
🎓 Professional Development Opportunities
Access to ongoing training, sales coaching, certificatio