MS-SOLUTIONS
Verified
Easy applyTelecaller Inbound
BPO / Customer Care
₹16000 - ₹21000/month
Location
Chandni Chowk, Delhi, Delhi
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Part Time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Public Speaking
Communication Skills
Problem Solving
Work Smartly
Other Requirements
Aadhaar Card
Bank Proof
PAN Card
Job Description
- Answering incoming calls from customers and providing information about products and services
- Resolving customer queries and complaints in a professional and timely manner
- Up-selling products and services to customers
- Maintaining a high level of customer satisfaction
- Making outbound calls to follow up with customers and promote new products
- Maintaining accurate records of all customer interactions
- Collaborating with other team members to ensure excellent customer service is provided
- Resolving customer queries and complaints in a professional and timely manner
- Up-selling products and services to customers
- Maintaining a high level of customer satisfaction
- Making outbound calls to follow up with customers and promote new products
- Maintaining accurate records of all customer interactions
- Collaborating with other team members to ensure excellent customer service is provided
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