SUNDA INFOTECH INDIA PRIVATE LIMITED
Verified
Easy applyTelecaller
BPO / Customer Care
₹11000 - ₹20000/month
Location
Sector 105 Gurgaon, Gurugram, Haryana
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Phone Allowance
Skills Required
Customer care
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Telecaller Job Description
Job Title: Telecaller / Telemarketing Executive / Customer Care Executive
Department: Sales / Customer Service / HR / Marketing (as applicable)
Location: Gurgaon
Employment Type: Full-time
Job Summary:
We are looking for a motivated and confident Telecaller to handle inbound and outbound calls to customers, provide information about products or services, generate leads, and maintain customer relationships. The ideal candidate should have good communication skills and a positive attitude toward achieving targets.
Key Responsibilities:
Make outbound calls to potential customers to promote products/services.
Handle inbound customer queries and provide accurate information.
Follow up on leads and maintain records of calls and customer details.
Understand customer needs and offer suitable solutions.
Achieve daily/weekly/monthly call and sales targets.
Maintain a good relationship with existing and new customers.
Record feedback and report customer issues to the supervisor.
Work closely with the sales or marketing team to improve conversion rates.
Required Skills & Qualifications:
Minimum qualification: 10th / 12th / Graduate (any stream).
Proven experience as a telecaller, telesales representative, or similar role preferred.
Excellent verbal communication skills (Hindi & English).
Basic computer knowledge (MS Office, CRM tools).
Persuasive and customer-focused attitude.
Ability to handle rejection and remain motivated.
Salary & Benefits:
Salary: â¹10,000 â â¹20,000 per month (depending on experience).
Incentives based on performance.
Training and skill development opportunities.
Supportive team environment.
Job Title: Telecaller / Telemarketing Executive / Customer Care Executive
Department: Sales / Customer Service / HR / Marketing (as applicable)
Location: Gurgaon
Employment Type: Full-time
Job Summary:
We are looking for a motivated and confident Telecaller to handle inbound and outbound calls to customers, provide information about products or services, generate leads, and maintain customer relationships. The ideal candidate should have good communication skills and a positive attitude toward achieving targets.
Key Responsibilities:
Make outbound calls to potential customers to promote products/services.
Handle inbound customer queries and provide accurate information.
Follow up on leads and maintain records of calls and customer details.
Understand customer needs and offer suitable solutions.
Achieve daily/weekly/monthly call and sales targets.
Maintain a good relationship with existing and new customers.
Record feedback and report customer issues to the supervisor.
Work closely with the sales or marketing team to improve conversion rates.
Required Skills & Qualifications:
Minimum qualification: 10th / 12th / Graduate (any stream).
Proven experience as a telecaller, telesales representative, or similar role preferred.
Excellent verbal communication skills (Hindi & English).
Basic computer knowledge (MS Office, CRM tools).
Persuasive and customer-focused attitude.
Ability to handle rejection and remain motivated.
Salary & Benefits:
Salary: â¹10,000 â â¹20,000 per month (depending on experience).
Incentives based on performance.
Training and skill development opportunities.
Supportive team environment.
