TATWA TECHNOLOGIES LTD.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹13000 - ₹14000 / Monthly
Location
Thane West, Mumbai, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day / Night
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
Job Description
Job Description
Inbound Process â Customer Service Executive
Responsibilities:
Answer incoming customer calls and provide assistance as per their queries.
Maintain a positive and professional attitude while handling calls.
Ensure accurate and timely resolution of customer issues.
Maintain call quality and follow standard operating procedures.
Eligibility Criteria:
Minimum qualification: HSC Pass.
Language: Must be able to converse in Marathi
Age: Minimum 18 years and maximum 35 years.
Flexible with rotational shifts and week offs.
Shift Timings:
2 PM â 11 PM
Compensation & Benefits:
Salary Upto 14000
login shifts.
6 days working with 1 rotational week off.
Key Skills:
Strong active-listening and verbal communication skills.
Ability to multitask and manage time effectively.
Proficiency in relevant computer applications.
Inbound Process â Customer Service Executive
Responsibilities:
Answer incoming customer calls and provide assistance as per their queries.
Maintain a positive and professional attitude while handling calls.
Ensure accurate and timely resolution of customer issues.
Maintain call quality and follow standard operating procedures.
Eligibility Criteria:
Minimum qualification: HSC Pass.
Language: Must be able to converse in Marathi
Age: Minimum 18 years and maximum 35 years.
Flexible with rotational shifts and week offs.
Shift Timings:
2 PM â 11 PM
Compensation & Benefits:
Salary Upto 14000
login shifts.
6 days working with 1 rotational week off.
Key Skills:
Strong active-listening and verbal communication skills.
Ability to multitask and manage time effectively.
Proficiency in relevant computer applications.