Telecalling Executive

Telecalling Executive

Roles and Responsibilities:
- Make outbound calls to potential customers to promote products or services
- Answer incoming calls from customers to address inquiries and resolve issues
- Keep accurate records of customer interactions and transactions
- Follow up with customers to ensure satisfaction and promote brand loyalty
- Work closely with the sales and marketing team to meet company goals
- Provide feedback on the efficiency of the sales strategies and programs
- Maintain a high level of professionalism and customer service at all times
- Meet daily and monthly targets for calls made and sales generated

Good to Have Values:
- Excellent communication skills
- Ability to multitask and prioritize tasks effectively
- Strong interpersonal skills and ability to build rapport with customers
- Previous experience in a telemarketing or customer service role
- Proficiency in using CRM software and Microsoft Office applications