Epiq India Support Services LLP
Verified
Easy applyCustomer Care (Chat Process)
BPO / Customer Care
₹25000 - ₹27000/month
Location
HSR Layout, Bengaluru, Karnataka
Experience Required
0 - 2 Years
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Phone Allowance
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Job Title: E-commerce background, Chat support
Location: HSR Layout ,Bangalore
About the Role:
We are hiring Customer Support Executives for a premium FinTech and E-commerce platform. If you have
prior experience in chat support or e-commerce processes and strong communication skills, this role is
for you!
Responsibilities:
Handle customer queries via chat & support channels.
Resolve issues related to:
UPI transactions stuck
Order not delivered
Applied coupon code not working
Deliver excellent customer service with professionalism.
Maintain accurate records of customer interactions.
Requirements:
6 months of customer support experience (E-commerce / BPO preferred).
Excellent communication skills in Hindi & Kannada.
Strong problem-solving & customer handling skills.
Willingness to work in a 9 AM â 9 PM project window.
Location: HSR Layout ,Bangalore
About the Role:
We are hiring Customer Support Executives for a premium FinTech and E-commerce platform. If you have
prior experience in chat support or e-commerce processes and strong communication skills, this role is
for you!
Responsibilities:
Handle customer queries via chat & support channels.
Resolve issues related to:
UPI transactions stuck
Order not delivered
Applied coupon code not working
Deliver excellent customer service with professionalism.
Maintain accurate records of customer interactions.
Requirements:
6 months of customer support experience (E-commerce / BPO preferred).
Excellent communication skills in Hindi & Kannada.
Strong problem-solving & customer handling skills.
Willingness to work in a 9 AM â 9 PM project window.