National Chemical Laboratory.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹10000 - ₹15000/month
Location
Navi Mumbai, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
PAN Card
Job Description
Responsibilities:
- Responding to customer inquiries through phone, email, and social media platforms
- Resolving customer complaints and issues in a timely and professional manner
- Providing product information and assistance to customers
- Processing orders, refunds, and exchanges
- Maintaining customer records and updating their information in the system
- Collaborating with other team members to ensure customer satisfaction and retention
- Responding to customer inquiries through phone, email, and social media platforms
- Resolving customer complaints and issues in a timely and professional manner
- Providing product information and assistance to customers
- Processing orders, refunds, and exchanges
- Maintaining customer records and updating their information in the system
- Collaborating with other team members to ensure customer satisfaction and retention
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