National Chemical Laboratory.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹10000 - ₹15000/month
Location
Asangaon, Thane, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
PAN Card
Job Description
- Handle incoming customer inquiries via phone, email, and chat
- Provide product information, pricing, and technical support to customers
- Resolve customer complaints and issues in a professional and timely manner
- Process orders, returns, and exchanges as needed
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to troubleshoot issues and improve overall customer satisfaction
- Meet and exceed customer service goals and targets.
- Provide product information, pricing, and technical support to customers
- Resolve customer complaints and issues in a professional and timely manner
- Process orders, returns, and exchanges as needed
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to troubleshoot issues and improve overall customer satisfaction
- Meet and exceed customer service goals and targets.