Telecaller Inbound

As a Telecaller Inbound, you will be responsible for handling incoming calls from customers and providing them with excellent customer service. Your main goal will be to address customer inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Provide information about products or services
- Resolve customer complaints and issues in a timely manner
- Maintain accurate records of customer interactions
- Identify and escalate priority issues
- Follow communication scripts when handling different topics
- Keep up to date with product information
- Meet quality and productivity goals

Good to have:
- Excellent communication skills
- Strong customer service orientation
- Ability to multitask and prioritize
- Experience in a similar role
- Familiarity with CRM systems

Join our team as a Telecaller Inbound and contribute to our mission of providing exceptional customer service to our clients.