Shagufta Tousif
Verified
Easy applyTelecaller
BPO / Customer Care
₹11000 - ₹20000 / Monthly
Location
Kolkata, West Bengal
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
Job Description
- Make outbound calls to potential customers
- Explain the company's products or services to individuals
- Answer incoming calls from customers and address their inquiries or complaints
- Keep detailed records of customer interactions and transactions
- Follow up with customers to ensure satisfaction
- Meet weekly and monthly call targets
- Coordinate with sales team to schedule appointments and generate leads
- Provide feedback and suggestions for improving sales strategies and processes.
- Explain the company's products or services to individuals
- Answer incoming calls from customers and address their inquiries or complaints
- Keep detailed records of customer interactions and transactions
- Follow up with customers to ensure satisfaction
- Meet weekly and monthly call targets
- Coordinate with sales team to schedule appointments and generate leads
- Provide feedback and suggestions for improving sales strategies and processes.