Electronic Service Engineer

Plan the day according to the Preventive maintenance Sheet.
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Make sure the customer is informed ahead about the service visit.
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In case of spares requirement, refer the ‘Master Spares Sheet’ and inform the availability the of the spare to the customer.
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Make sure all the maintenance that are listed in the PM sheet are covered for the day.
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In case of identification of any issues during the maintenance check, inform it to the Service Co-ordinator with out any delay.
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Make sure on completing the maintenance check, the CRM is updated.
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Establish proper communication between the customer and the CS-Team.
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In case of delay and absence ensure the customer is informed well in advance and find a proper substitute is given.
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During emergency situation assistance must be extended to the service and installation team as per the request form the service co-ordinator.