Back Office Operations

We are seeking a passionate and customer-focused individual to join our team as a Customer Relations Specialist.
Technical Skills: Proficiency in MS Office, data entry, and database management. Experience with specific jewelry industry software is a plus.
Communication Skills: Excellent verbal and written communication skills for both internal and external interactions.
Problem-Solving: Ability to resolve issues and handle customer inquiries or complaints effectively.
Flexibility to adapt to changing priorities and business needs.
Commitment to providing exceptional customer service and exceeding customer expectations.