Responsibilities:
- Answering incoming calls and responding to customer inquiries
- Providing information about products and services
- Resolving customer complaints and issues
- Processing orders and returns
- Maintaining customer records and updating information as needed
- Working closely with other team members to ensure customer satisfaction
- Communicating effectively with customers through various channels such as phone calls, emails, and chat
- Providing support and assistance to customers with any questions or concerns they may have