Area Sales Officer

The job role involves leading a team in executing sales processes through digital channels and voice interactions to offer financial repayment plans for customer loans. Responsibilities include managing escalation cases, overseeing campaign strategies for loans, thriving in a dynamic start-up environment, training and guiding customer service teams to enhance their performance, and ensuring adherence to quality and performance metrics.

Key skill requirements encompass supervising staff, setting sales targets, strategizing performance enhancement, enforcing policy adherence to managing customer escalations, meeting deadlines, negotiating in case of non-payment, generating monthly sales performance reports, staying updated on regulatory training, and mentoring Sales department staff.

The Area Manager position necessitates an MBA qualification, particularly seeking women candidates, familiarity with data software and MS Office tools, autonomy, effective communication (both verbal and written), strong analytical skills, exceptional leadership and management capabilities, time and people management prowess, and the ability to operate under tight deadlines.

The educational background sought is an MBA or CFA.