Earlyjob
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹16000 - ₹18000/month
Location
Bengaluru, Karnataka
Experience Required
Fresher
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
Job Description
Description
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Job Title: Telecaller & Customer Service Executive â Insurance Medicals
Company: Archishtech Solutions
Location: Kudlu Gate (Novel Tech Park), Bangalore
Work Mode: Work from Office
Shift: Day Shift (Sunday Off)
Salary: â¹16,000 â â¹18,000 CTC
Experience: Freshers and Experienced Candidates Welcome
Gender: Male and Female candidates both eligible
Process: Voice Process (Outbound Calling)
Job Description:
Archishtech Solutions is actively hiring for the position of Telecaller / Customer Service Executive â Insurance Medicals to join our fast-growing team in Bangalore. This is an exciting opportunity for candidates who are enthusiastic about communication, customer coordination, and client servicing in the insurance sector. The role primarily involves scheduling medical checkups for customers applying for life or health insurance, ensuring a smooth and timely appointment process.
If you have excellent communication skills and want to build your career in customer support and operations, this role is ideal for you. Freshers with good language proficiency and a customer-centric approach are also welcome to apply.
Key Responsibilities:
Make outbound calls to insurance customers to schedule medical checkups as part of policy issuance
Clearly explain the medical appointment process, documentation, and necessary preparations to customers
Coordinate with diagnostic centers, home collection agents, and healthcare professionals for appointment bookings
Manage rescheduling requests and follow up with customers and diagnostic centers to ensure completion
Maintain accurate records of all calls, interactions, and appointments in CRM tools
Ensure timelines set by insurance companies are adhered to for checkup completion
Work closely with insurance partners to resolve queries and handle special cases
Send reminders to customers to ensure attendance and reduce no-shows
Uphold data privacy and ensure all customer interactions are logged accurately
Eligibility Criteria:
Minimum Qualification: SSLC, PUC, or any Degree
Language Proficiency: Good communication in English and Hindi is mandatory. Additional languages such as Kannada, Telugu, or Tamil are preferred
Excellent interpersonal skills and a customer-focused approach
Comfortable with voice-based roles and handling outbound calls
Basic computer knowledge and familiarity with CRM tools is a plus
Willingness to work from the office in Kudlu Gate, Bangalore
Visit
Job Title: Telecaller & Customer Service Executive â Insurance Medicals
Company: Archishtech Solutions
Location: Kudlu Gate (Novel Tech Park), Bangalore
Work Mode: Work from Office
Shift: Day Shift (Sunday Off)
Salary: â¹16,000 â â¹18,000 CTC
Experience: Freshers and Experienced Candidates Welcome
Gender: Male and Female candidates both eligible
Process: Voice Process (Outbound Calling)
Job Description:
Archishtech Solutions is actively hiring for the position of Telecaller / Customer Service Executive â Insurance Medicals to join our fast-growing team in Bangalore. This is an exciting opportunity for candidates who are enthusiastic about communication, customer coordination, and client servicing in the insurance sector. The role primarily involves scheduling medical checkups for customers applying for life or health insurance, ensuring a smooth and timely appointment process.
If you have excellent communication skills and want to build your career in customer support and operations, this role is ideal for you. Freshers with good language proficiency and a customer-centric approach are also welcome to apply.
Key Responsibilities:
Make outbound calls to insurance customers to schedule medical checkups as part of policy issuance
Clearly explain the medical appointment process, documentation, and necessary preparations to customers
Coordinate with diagnostic centers, home collection agents, and healthcare professionals for appointment bookings
Manage rescheduling requests and follow up with customers and diagnostic centers to ensure completion
Maintain accurate records of all calls, interactions, and appointments in CRM tools
Ensure timelines set by insurance companies are adhered to for checkup completion
Work closely with insurance partners to resolve queries and handle special cases
Send reminders to customers to ensure attendance and reduce no-shows
Uphold data privacy and ensure all customer interactions are logged accurately
Eligibility Criteria:
Minimum Qualification: SSLC, PUC, or any Degree
Language Proficiency: Good communication in English and Hindi is mandatory. Additional languages such as Kannada, Telugu, or Tamil are preferred
Excellent interpersonal skills and a customer-focused approach
Comfortable with voice-based roles and handling outbound calls
Basic computer knowledge and familiarity with CRM tools is a plus
Willingness to work from the office in Kudlu Gate, Bangalore
