Infovoicesss Pvt Ltd
Verified
Easy applyTelecaller Inbound
BPO / Customer Care
₹15000 - ₹17000 / Monthly
Location
Shankar Kalat Nagar, Pune, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day / Night
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Phone Allowance
Other Requirements
Aadhaar Card
Bank Proof
Job Description
Responsibilities:
- Answering incoming calls from customers and providing assistance with their inquiries or concerns
- Taking orders and processing payments over the phone
- Maintaining a high level of customer service and professionalism during all interactions
- Resolving customer complaints and escalating issues as needed
- Keeping accurate records of all customer interactions and transactions
- Following up with customers to ensure satisfaction with their products or services.
- Answering incoming calls from customers and providing assistance with their inquiries or concerns
- Taking orders and processing payments over the phone
- Maintaining a high level of customer service and professionalism during all interactions
- Resolving customer complaints and escalating issues as needed
- Keeping accurate records of all customer interactions and transactions
- Following up with customers to ensure satisfaction with their products or services.