National Chemical Laboratory.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹10000 - ₹15000 / Monthly
Location
Azadpur, New Delhi, Delhi
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
PAN Card
Job Description
- Answering incoming customer calls and responding to customer inquiries or complaints
- Providing information about company products, services, and policies
- Resolving customer issues in a timely and efficient manner
- Escalating complex customer complaints to the appropriate department
- Building and maintaining relationships with customers to improve overall satisfaction
- Documenting all customer interactions and maintaining accurate records
- Keeping up-to-date with product knowledge and company policies to provide accurate information to customers.
- Providing information about company products, services, and policies
- Resolving customer issues in a timely and efficient manner
- Escalating complex customer complaints to the appropriate department
- Building and maintaining relationships with customers to improve overall satisfaction
- Documenting all customer interactions and maintaining accurate records
- Keeping up-to-date with product knowledge and company policies to provide accurate information to customers.