Responsible for verification of leads on phone, WhatsApp and email
Allotting the leads to the Sales team
Creating Quotations and follow up with client and sales teams
Supporting the Sales Team with information and MIS
Tracking order from received to dispatch for MIS
Provide support to service team with regards to service requests and status
Working closely with several different teams. Production, Operations and marketing team to take necessary steps in addressing customer or internal query
MIS maintenance and communication with clients at different stages of transaction - pre delivery and post delivery.
Responsible for Payment reminders and collections
Responsible for maintaining good relationships with the customers