We are looking for candidates joining us as Promotion Sales in Mumbai. The salary for the role would range from 30000 to 35000. Responsibilities: Call quality monitoring Sharing observations via email of any red flag in the call or any misinformation given to client. Observing & Identifying miss sells and right information given on any equity Jargon. Keeping a check on CRM usage of each agent.
Requirements: Graduate with 2 – 3 yrs experience as a Quality Analyst- Voice. Quality Analyst with sales experience will be preferred. Excellent problem-solving and issue resolution. Outstanding written and verbal communication.