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PITCS
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Customer Care (Chat Process)

BPO / Customer Care

₹14000 - ₹20000/month

Location
Location
Marathahalli, Bengaluru, Karnataka
Experience
Experience Required
0 - 2 Years
Education
Education Required
12th Standard / PUC
Gender
Gender
Both
Location
Work mode
Full time
Location
Shift
Day Shift
Location
Days of work
6 Days/week
Location
Work hours
3 Hours/day
Incentives
Phone Allowance

Skills Required
Skills Required
Basic English

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card
Education Proof
Education Proof
PAN Card
PAN Card


Job Description
Job Description
Responsibilities and Duties
● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment etc to the loan customers
● Detailing transaction related details like available payment modes, how to make payments through these modes
● Resolving customer queries related to loan disbursal, loan repayments etc

Required Experience, Skills and Qualifications
● Any full time UG degree
● Calling experience is a big plus
● Strong verbal and written communication skills

Benefits
-Helping in building the next generation financial platform that’s providing financial access to the millions of mobile users of India using alternative credit assessment aided by data science and machine learning.
-Working with one of the smartest teams in the fin-tech space.
Job Type: Full-time
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