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Telecaller Inbound

BPO / Customer Care

₹15000 - 18500/month

PITCS Company
PITCS
Verification check
Verified Employer

Location
Location
Marathahalli, Bengaluru, Karnataka
Experience
Experience Required
0 - 2 Years
Education
Education Required
12th Standard / PUC
Gender
Gender
both

Salary
₹15000 - 18500/month
Incentives
Fuel Allowance

Job Type
Job Type : Full time
Shift
Day Shift icon
Day Shift
Days of Work
Working Days
6 Days/week

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card
Bank Proof
Bank Proof
Bike
Bike
PAN Card
PAN Card


Job Description
Job Description
Minimum 0 to 1 year of call center background experience with voice and non-voice
process
● Open to BCP as per business requirement
● Good verbal and written communication
● Language preferred for verbal communication Hindi, Kannada, English and other south
Indian languages is an added advantage.
● Basic knowledge of Excel
● Maintaining a positive, empathetic, and professional attitude toward customers always
● Responding promptly to customer inquiries.
● Communicating with customers through various channels. (CHAT EMAIL & CALLS)
● Acknowledging and resolving customer complaints.
● Knowing our products inside and out so that you can answer questions.
● Processing orders, forms, applications, and requests.
● Keeping records of customer interactions, transactions, comments, and complaints.
● Communicating and coordinating with colleagues as necessary.
● Providing feedback on the efficiency of the customer service process.
● Ensure customer satisfaction and provide professional customer support.
Languages: hindi,English
Interview : F2F(kadubeesanahalli)