FINDEL FINANCIAL SERVICES PVT. LTD
Verified
Easy applyCustomer Relationship Officer
Retail / Counter Sales
₹16800 - ₹25900 / Monthly
Location
Nagpur, Maharashtra
Experience Required
0 - 2 Years
Education Required
Graduation
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Incentives
Fuel Allowance
Phone Allowance
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Branch Executive in Axis Bank is mainly a sales + customer service + branch support role. The executive works inside or around the branch to handle customers and achieve business targets.
ð§âð¼ Key Responsibilities
1. Customer Handling
Handle walk-in customers in branch
Explain banking products (Savings Account, Current Account, FD, Loan, Insurance, Credit Card)
Solve basic customer queries and support service requests
2. Sales & Business Development
Open new accounts (CASA â Current & Savings Account)
Generate leads from market or branch walk-ins
Sell banking products to individuals and businesses
Achieve monthly targets assigned by the bank
3. Customer Acquisition
Find new customers (salaried, business, corporate)
Convert referral leads into business
Maintain customer relationship and retention
4. Branch Coordination
Maintain daily reports and documentation
Coordinate with branch team and support departments
Follow bank rules and compliance process
5. Target & Revenue Focus
Achieve business targets
Support branch revenue and growth
Maintain service quality and productivity
ð¯ Required Skills
Good communication skills
Sales and marketing ability
Basic computer knowledge
Customer handling skills
Target-oriented mindset
Professional behavior
ð§âð¼ Key Responsibilities
1. Customer Handling
Handle walk-in customers in branch
Explain banking products (Savings Account, Current Account, FD, Loan, Insurance, Credit Card)
Solve basic customer queries and support service requests
2. Sales & Business Development
Open new accounts (CASA â Current & Savings Account)
Generate leads from market or branch walk-ins
Sell banking products to individuals and businesses
Achieve monthly targets assigned by the bank
3. Customer Acquisition
Find new customers (salaried, business, corporate)
Convert referral leads into business
Maintain customer relationship and retention
4. Branch Coordination
Maintain daily reports and documentation
Coordinate with branch team and support departments
Follow bank rules and compliance process
5. Target & Revenue Focus
Achieve business targets
Support branch revenue and growth
Maintain service quality and productivity
ð¯ Required Skills
Good communication skills
Sales and marketing ability
Basic computer knowledge
Customer handling skills
Target-oriented mindset
Professional behavior