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Nexento Solution
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Telecaller Inbound

BPO / Customer Care

₹1100 - ₹20000 / Monthly

Location
Location
Nagpur, Maharashtra
Experience
Experience Required
Fresher
Education
Education Required
12th Standard / PUC
Gender
Gender
Both
Location
Work mode
Full time
Location
Shift
Day Shift
Location
Days of work
6 Days/week
Location
Work hours
3 Hours/day

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
We are seeking a Telecaller Inbound to join our team. The ideal candidate will have experience in blue grey collar industries, excellent communication skills, and a customer-centric approach.

Responsibilities:
- Answering incoming calls from potential customers and addressing their inquiries or concerns
- Providing information about products or services and converting inquiries into sales opportunities
- Handling customer complaints or escalations with professionalism and efficiency
- Following up with customers to ensure satisfaction and resolve any issues
- Keeping accurate records of customer interactions and transactions
- Collaborating with the sales team to meet targets and goals

Good to have:
- Previous experience in a similar role within blue grey collar industries
- Knowledge of CRM software and call center technology
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong organizational skills and attention to detail

If you meet the qualifications and are passionate about providing exceptional customer service, we encourage you to apply for this position.