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Dhruvraj Singh
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Customer Care Executive

BPO / Customer Care

₹12500 - ₹23500 / Monthly

Location
Location
New Delhi, Delhi
Experience
Experience Required
Fresher
Education
Education Required
12th Standard / PUC
Gender
Gender
Both
Location
Work mode
Full time
Location
Shift
Day Shift
Location
Days of work
6 Days/week
Location
Work hours
3 Hours/day

Skills Required
Skills Required
Customer care

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients in the blue grey collar jobs industry.

Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner
- Identify and assess customer needs to achieve satisfaction
- Keep accurate records of customer interactions and transactions
- Provide information about products and services
- Follow up on customer interactions to ensure satisfaction
- Work closely with other teams to ensure seamless customer experience
- Meet customer service targets and goals set by management

Good to have values:
- Strong communication skills
- Empathy and patience when dealing with customers
- Problem-solving skills
- Ability to multitask and prioritize tasks
- Team player mentality
- Knowledge of blue grey collar jobs industry is a plus

If you have a passion for helping customers and have a background in customer service, we would love to hear from you. Apply now to join our team as a Customer Care Executive.